Frequently Asked Questions About Collision Service

MT. PLEASANT, Mich.,–– Dealing with car accidents can be time consuming throughout the entire process. We know it can be an exhausting ordeal, which is why we're happy to help you through it every step of the way. After you've exchanged insurance information and received your police report, contact us and we can get your vehicle towed as soon as possible! Once you get your vehicle into our Collision Center, you'll more than likely have a lot of questions that need answering. Luckily, we've compiled a list of frequently asked questions about collision service to prepare you for any situation. Our Service Center staff will be happy to answer any questions or concerns you may have, as well!

Q: What should I bring with me in order to file an insurance claim?

A: Filing an insurance claim requires several pieces of proof. First, you'll need a copy of the police report, which you can obtain from the officer on site or from the police station. Next, you'll need the insurance information of any other parties involved in the accident. Getting eyewitness proof will help further your case, as well. Finally, you'll need a copy of the claim number, which we are happy to assist you with obtaining. We've also compiled a list of frequently asked questions about car accidents, which lays out a step-by-step instruction to help you navigate this stressful situation!

Q: Can you communicate with my insurance company to work out the details?

A: Absolutely. Our Service Staff is happy to assist you with navigating this stressful and time-consuming process. We can finish the paperwork with your insurance company ourselves, or one of our dedicated members of the Service Staff can help you directly. We will then bill your insurance company, which will give you a deductible to pay off accordingly. Be sure to check out our insurance FAQ if you have any questions about insurance claims!

Q: When will my vehicle be repaired?

A: Every accident causes different damage and certain accidents may require more extensive repairs. While some may only take a few hours, others can take days. We at Graff Mt Pleasant make it our goal to service your vehicle at the fastest and most efficient speed we can so you can comfortably sit behind the wheel again in no time. Feel free to reach out to our staff at the Collision Center for any questions you may need answered or for further assistance.

Q: What are my options while my vehicle is in the shop?

A: Our Collision Center carries rental cars that you will be able to utilize until your vehicle is ready to go. Let us know that you need a rental and we'll get the process started for you right away. We can also give you a ride back to work or home after you get your vehicle in for repair, and can pick you up as soon as the repairs are done! We can assist you anywhere in mid-Michigan, from Big Rapids to Rosebush and beyond!

Car accidents can be extremely inconvenient, not only because of the cost, but the time it takes to get your vehicle repaired. Because of this, we're dedicated to helping you get through any accident as quickly and stress-free as possible. We hope our guide to frequently asked questions about collision service helped to answer any questions you may have had about auto repair. If you need any help or have any other questions, feel free to contact us and we'll assist you with whatever you may need!

At Graff Buick GMC Cadillac, we strive to provide our customers with a car buying experience that is accommodating, stress-free and fun! Visit us at our Chevrolet dealership located at 4580 E Pickard Rd in Mount Pleasant, Michigan 48858 or our Buick GMC Cadillac dealership located at 116 N. Mission St in Mount Pleasant, MI 48858.

Websites: Chevrolet: HankGraffMtPleasant.com and Buick GMC Cadillac: GraffBGC.com

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Deer Season Driving Tips

MT. PLEASANT, Mich. – Fall is a fun time to drive around and see the changing colors, but it can be a dangerous time for driving, especially in the country, due to deer. During this time of year we see an increase in deer related crashes as hunting season gets underway and deer breading season peaks in November. According to the Insurance Institute for Highway Safety, rural areas and roads with a speed limit of 55 MPH or higher are most likely to be the scene for deadly deer crashes. It's important to stay aware no matter what road you are on, and with a few simple deer season driving tips you can avoid becoming a deer-crash statistic.

1. Deer are generally most active during dusk and dawn hours, so it is important to be particularly alert during your morning and evening commutes to and from work and home.

2. Where there is one, there will likely be more. Deer usually travel in groups, so if you see a deer make sure to slow down and keep an eye out for more since they will most likely be nearby.

3. Staying alert, constantly scanning the road, and utilizing your high beams when there is no opposing traffic, can help you spot a deer that may be lurking near the side of the road. If you see any illuminated eyes or dark shadows, slow down and be prepared to stop.

4. One of the worst, and most dangerous, things you can do to avoid hitting a deer is swerve. Chances are, you will end up hitting another vehicle, tree, or other object, which can be a more serious collision than hitting the deer. The best thing you can do is to brake firmly, stay in your lane, and hold the steering wheel steady until you come to a controlled stop.

5. If you do get into an accident with a deer, make sure to turn on your emergency flashers and pull over to the side of the road so that other vehicles can see you. Stay in your vehicle, and never approach the deer.

6. Last but not least, remember that in your Chevrolet, Cadillac, Buick, or GMC vehicle, you can press the OnStar button for assistance in any type of situation.

We want all of our friends and neighbors to stay safe this season as deer activity nears its peak with our deer season driving tips. If you want the peace of mind knowing your vehicle will protect you through any season, come see us to learn more about all of the extensive safety systems that General Motors has to offer. If you have unfortunately hit a deer, and need collision service, we can help fix the damage and get you back on the road in no time. You can ensure your car runs safe by taking care of routine maintenance. We would be happy to take care of all your auto service.

At Hank Graff Mt. Pleasant we strive to provide our customers with a car buying experience that is accommodating, stress-free and fun! Visit us at our Chevrolet dealership located at 4580 E Pickard Rd in Mount Pleasant, Michigan 48858 or our Buick GMC Cadillac dealership located at 116 N. Mission St in Mount Pleasant, MI 48858.

Websites: Chevrolet: HankGraffMtPleasant.com and Buick GMC Cadillac: GraffBGC.com

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Enjoy National Milkshake Day at Home with These Delectable Recipes

MT. PLEASANT, Mich.––If you've been anywhere on social media today, you might already know that it's National Milkshake Day! Some enjoy their shake with a burger and fries, while others enjoy one straight from a drive-thru. Since it's monday, we want to get you home and relaxing as soon as possible. Make a list of the ingredients you'll need to quickly pick up on your way home and enjoy National Milkshake Day at home with these delectable recipes.

Smore's Milkshake

Caramel Milkshake

Chocolate Peanut Butter Milkshake

Lucky Charms Milkshake

Kool-Aid Milkshakes

Peach Milkshake

Circus Cookie Milkshake

Hope you enjoy National Milkshake Day at home with these delectable recipes! No matter where you're headed to get ingredients for these shakes, drive safe. We want to help keep you safe wherever you go. We aim to do so by providing quality, reliable Chevrolet, Buick, Cadillac, GMC vehicles, and superior auto service. Whether it's simple routine maintenance you need, or a more in depth collision service, we can help! 

At Hank Graff Mt. Pleasant we strive to provide our customers with a car buying experience that is accommodating, stress-free and fun! Visit us at our Chevrolet dealership located at 4580 E Pickard Rd in Mount Pleasant, Michigan 48858 or our Buick GMC Cadillac dealership located at 116 N. Mission St in Mount Pleasant, MI 48858

Websites: Chevrolet: HankGraffMtPleasant.com and Buick GMC Cadillac: GraffBGC.com

Follow us on: Facebook, Twitter, Instagram, Pinterest, Google+, and YouTube